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Local Biz Blogs Official Blog  >  "How Custom Services Can Make a Big Difference"

How Custom Services Can Make a Big Difference

posted by lbb_mike on Sep 7th, 2007 at 11:52 am

This is a story about how a local pharmacy has thrived in the face of growing competition. By going against the grain and providing specialized services and solutions, Cheri Garvin and her staff at Leesburg Pharmacy meet the needs of many people who desire more attention, customization, and selection than what is offered at chain-store pharmacies. Leesburg Pharmacy is known for its state-of-the-art compounding lab (which none of the big guys have) and customers come from towns far away for this unique service.

Not without challenges, Garvin's team must deal with an increasingly complex pricing structure set by insurance companies. Chain-store pharmacies have the advantage here - they are able to negotiate lower prices because of the high volumes they purchase. Insurance companies continue to pay less and less for drugs these days, forcing Garvin and Co. to reconsider their unique service offerings.

For more, watch the video and read about Leesburg Pharmacy.

Edit: Embedded video not working, removed. See video link above.


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